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Poor customer service

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Level 1a
I have been trying to call customer service but it only last 5 to 10 second ?
1 REPLY 1
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Moderator

Hi,

 

Welcome to TPG Community!

 

Thanks for bringing this to our attention and definitely not the type of service we want to provide our customers.

 

We've managed to check your account and can see here that you current issue is being handled by our Senior Mobile Specialist to conduct an investigation on your outgoing call to Nepal. You will be contacted directly via call for further updates.

 

We sincerely apologise for the inconvenience.

 

Best regards!