Porting phone number to TPG

[alanraw1959]

I received my SIM and initiated transfer from Vodafone to TPG then received a message saying unable to port this number to TPG. I have heard nothing since. What is the process if this happens.

[Riezl]

Hi @alanraw1959 , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community