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Porting phone number to TPG

alanraw1959
Level 2

I received my SIM and initiated transfer from Vodafone to TPG then received a message saying unable to port this number to TPG. I have heard nothing since. What is the process if this happens.

1 REPLY 1
Riezl
Moderator

Hi @alanraw1959 , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community