Hi Support/Accounts,
I received an email from helpdesk@tpg.com.au to have my mobile/plan Cancelled.
I had requested for this not to take place however this morning my mobile number was cancelled anyway.
I can see this is effecting more than one of your customers - I have called support to have this rectified.
My mobile number continues to be inactive can you please sort this out urgently and give me a detailed reason into why account was deactivated without consent?
