Refund prepaid balance

[yauchunbun]

Hello, I would like to request for a refund of the prepaid balance on my account, thank you.

[Shane]

Hi @yauchunbun,

Let us help check the remaining balance of the account and request a refund. Could you shoot us a PM with your details.

How to send a PM? 

Regards,

Hello, I would like to request for a refund of the prepaid balance on my account, thank you