Sim Activated but not working

[jasjotkaur]

Hello TPG

I ported my number from another provider and followed instructions to activate sim. I got a email also yesterday saying sim is activated. However when I changed sim nothing working and just sos call. My earlier service provider has discontinued my service and the TPG sim is not working.

Please help to resolve this at the earliest.

[Shane]

Hi @jasjotkaur ,

Let us help check the status of the SIM and mobile service. Could you flick me a message with your details?

How to send a PM? 

Regards,

Hello TPG

I ported my number from another provider and followed instructions to activate sim. I got a email also yesterday saying sim is activated. However when I changed sim nothing working and just sos call. My earlier service provider has discontinued my service and the TPG sim is not working.

Please help to resolve this at the earliest.