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Sim card delivery

Jbanthony22
Level 2

Hi, My wife and I both ordered sim cards from TPG mid last week. I have tried to log into the website to find out the status of these sim cards, but there is no information regarding the arrival date or confirmation of the purchase. Can you please confirm the sim cards are ordered and the ETA for sim cards? 

 

Regards,

James 

1 REPLY 1
Anonymous
Not applicable

Hi James, 

 

Welcome to TPG Community! 

 

Our SIM delivery timeframe takes up to 10 business days from the time that it was sent out. You can send us a private message with your TPG customer ID and we'll check it for you. 


How do I private message (PM) in the community

 

Regards, 

Angeli