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Sim card not received

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Level 1b
My sim card has been shipped on 14 April but still I haven’t received it.
3 REPLIES 3
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Moderator

Hi @Jenisha,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Kind regards,

Karl

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Level 1b
 
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Moderator

Hi @Jenisha,

 

From what I can see the SIM has been shipped, and should have arrived by now. I'll get someone to investigate and contact your back with an update.

 

Regards,
Karl