Hi @Pennycallaghan
What troubleshooting steps have you taken so far? Could you try to turn on and off the airplane mode of the handset and try it again?
In the event that you're still unable to receive the code, shoot me a PM with your details so we can fix this ASAP.
How to send a PM?
Regards,
My phone has switched to TPG and I get calls and messages but when I try to access my account it says it has sent a code but I never get a code
