Sim not working

[Will7718]

Hi, my sim keeps not registering on my phone and then randomly starts working and then stops etc. Hiw do I contact you to sort this not by phone?

[Shane]

Hi @Will7718,

Let us fix the issue of the SIM card, could you send us a PM with your details (Customer ID/Mobile number) also include your alternate contact number so we can arrange our Mobile Team to call you for real-time test and investigation.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.