Still waiting Sim activation

[jokim001]

I change SIM card optus to tpg I got SIM card yesterday and I did Sim activation But No working yet.
Could someone fix this problem?
My optus plan has expired yesterday so I can’t even make call to customer service right now

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[peter_k]

Hi

I have managed to look up your account from your Community details.

I have escalated this issue for you and you will be contacted shortly.

Regards,

Peter