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Still waiting Sim activation

Level 1b
I change SIM card optus to tpg I got SIM card yesterday and I did Sim activation But No working yet.
Could someone fix this problem?
My optus plan has expired yesterday so I can’t even make call to customer service right now
2 REPLIES 2
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

Moderator

Hi

 

I have managed to look up your account from your Community details.

I have escalated this issue for you and you will be contacted shortly.

 

Regards,

Peter