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TPG sim card

Sayori
Level 2
Hey TPG Smiley Happy)
I just got an sms that my SIM card has been delivered but it hasn’t .
I’ve checked my neighbours mail and the post office
if the sms says to set up my newly delivered SIM card should I expect it to be here? Or Is that just a guess and should I wait another week . It’s been 9 days since I’ve ordered and I need it pretty urgently.
Help would be appreciated
Lots of love- Rory
1 REPLY 1
Riezl
Moderator

Hi @Sayori , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and look into this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community