Get online support
Hi, Now I have your nbn do I just transfer my phone across and the discount applies automatically? There doesn't seem to be a section in my tpg nbn account area to do this. Or do I just go through the tpg mobile site and have to create a new username and password? Cheers for and help.
Hi @tmihowes ,
Welcome to the community!
I would love to help arrange one of our Account Specialists to contact you to check and discuss details of the discount. Drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@tmihowes wrote:
Hi, Now I have your nbn do I just transfer my phone across and the discount applies automatically? There doesn't seem to be a section in my tpg nbn account area to do this. Or do I just go through the tpg mobile site and have to create a new username and password? Cheers for and help.
Hi @tmihowes ,
Welcome to the community!
I would love to help arrange one of our Account Specialists to contact you to check and discuss details of the discount. Drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@tmihowes wrote:
Hi, Now I have your nbn do I just transfer my phone across and the discount applies automatically? There doesn't seem to be a section in my tpg nbn account area to do this. Or do I just go through the tpg mobile site and have to create a new username and password? Cheers for and help.