Unable to Receive calls

[JU1]

Unable to receive calls when i did not open the voice call app. Call can be receive when app is open

[Riezl]

Hi @JU1 , if your concern is about TPG Mobile Singapore, kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern.