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Unable to make or receive calls

Mche
Level 2

All 4 mobile devices registered with TPG have been unable to make or receive calls. While I understand that maintenance may be carried out, am I expected to wait until the 23/3 to be able to answer calls and listen to voicemails from missed callers.

1 REPLY 1
Riezl
Moderator

Hi @Mche ,please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/