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Unable to make or receive calls

Level 2

All 4 mobile devices registered with TPG have been unable to make or receive calls. While I understand that maintenance may be carried out, am I expected to wait until the 23/3 to be able to answer calls and listen to voicemails from missed callers.


Hi @Mche ,please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community 


If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at or visit their Facebook Page at