Good evening, my daughter has not been able to call my mobile due to insufficient funds. I contact TPG around 7.05 pm 040822, and the consultant instructed us to reset the network setting on the mobile, which we did and was unsuccessful in resolving the issue. I was then advised it was because of an issue with the tower. If that is the case, why doesn't the call get directed to the nearest available tower in the area? My wife also has a service with TPG and has had no issues calling me.
