Get online support
Hi @Freddy80156640 ,
TPG AU & TPG SG are 2 separate entities, you can send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953/ for further assistance regarding your concern.
TPG Mobile: https://www.tpgmobile.sg
Regards,