I do not have any problem with internet data or text messaging, but I can't make or receive any calls. My phone supports 4G, and I have tried various methods to reset and update my phone, none of which worked.
Hi @theodoralynn , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.
To send a PM, please refer to this link: How do I private message (PM) in the community
If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at email@example.com or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/