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cancellation pre paid mobile sim only plan

Level 2

I want to cancle my plan. There is no network and I am not able to make calls or use the internet. I even contacted yesterday and one of your team member told me that I will get the call for cancellation and have not got it till now.

I want full refund as well for the service which is not even working 


Hi, @ushac55.


Thank you for bringing this to our attention and we are saddened to hear about this experience. Can you please PM us your TPG account details and we'll check the case progress? Thanks.


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