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cancellation pre paid mobile sim only plan

ushac55
Level 2
Level 2
‎30-09-2022 06:38 PM

I want to cancle my plan. There is no network and I am not able to make calls or use the internet. I even contacted yesterday and one of your team member told me that I will get the call for cancellation and have not got it till now.

I want full refund as well for the service which is not even working 

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Rica_R
Moderator Moderator
Moderator
‎30-09-2022 07:51 PM

Hi, @ushac55.

 

Thank you for bringing this to our attention and we are saddened to hear about this experience. Can you please PM us your TPG account details and we'll check the case progress? Thanks.

 


How do I private message (PM) in the community? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...

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