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expired account

dq
Level 2
Level 2

When i go to use my phone, it says account expired and to call tpg. My last payment was made 5 days ago, so im not sure why this happening. Can some one pls help me fix this?

Thanks

1 REPLY 1
Angeli
Moderator

Hi @dq

 

We'll have your SIM status checked to determine as to what is causing the problem. Kindly send a private message with your TPG mobile number or customer ID and we'll take care of it. 


How do I private message (PM) in the community