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iphone mini 13 esim phone number

dc279
Level 2

hi, i recently active my esim from my iphone mini 13, i transfer my previous provider (with physical sim card) to TPG (with esim). Esim active successful. However the esim come with a default phone number, i am unable to change this number to my previous number. When I make a phone call to other people, it shown my previous number. anyone know what is went wrong.

1 REPLY 1
Jacob_Bowz
Moderator

We'll take a closer look at your eSIM, making sure that your number is set up correctly. Please send us a private message, then we'll be able to check out your account.