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ordering a new sim card from overseas

ana2
Level 2

Hi, I have lost a sim card and I am overseas.  I can't find a way on my account page to order a new sim.  I've been on hold to your support team for 36 minutes and no answer.  I can't find an email address on your website to contact you. Please, is this something I can order via email urgently so that a new sim card can be sent to my australian address.

1 REPLY 1
Angeli
Moderator

Hi @ana2

 

Welcome to TPG Community!

 

We can definitely help you organise a SIM replacement. Send us a PM with your TPG customer ID and we'll discuss it from there. 


How do I private message (PM) in the community
 

Regards, 

Angeli