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Hi @JanMc
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @JanMc
Thanks for your PM. I have requested for our Mobile Team to investigate and requested for someone to contact you back later today with an update. Can we still contact you on your mobile number or can you please PM me an alternative contact number?
Regards,
Karl