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sim activation issue

Level 1c
My sim card was activated and installed with email confirming but 24 hours later, i only have sos calls available.
Please help.
2 REPLIES 2
Moderator

Hi @JanMc 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Moderator

Hi @JanMc 

 

Thanks for your PM. I have requested for our Mobile Team to investigate and requested for someone to contact you back later today with an update. Can we still contact you on your mobile number or can you please PM me an alternative contact number?

 

Regards,

Karl