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unable to call

Yu
Level 2
Level 2

i couldnt make call this morning. please fix this asap as i need to call out 

4 REPLIES 4
Riezl
Moderator

Hi @Yu , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/

Yu
Level 2
Level 2
Thank you for your reply. I’ve messaged you my number already
Yu
Level 2
Level 2
Hi I rly need to call and use my data, can someone fix this today
Riezl
Moderator

Hi @Yu, we are still waiting for your payment to be posted. Please note that direct debit payment normally takes 3-4 working days to be completed.