unable to call

[Yu]

i couldnt make call this morning. please fix this asap as i need to call out 

[Riezl]

Hi @Yu , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

To send a PM, please refer to this link: How do I private message (PM) in the community 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/

[Yu]

Thank you for your reply. I’ve messaged you my number already

[Yu]

Hi I rly need to call and use my data, can someone fix this today

[Riezl]

Hi @Yu, we are still waiting for your payment to be posted. Please note that direct debit payment normally takes 3-4 working days to be completed.