Accessing overseas roaming

[lclinnick]

Hi, I'm overseas and can't turn on international roaming as it sends a verification code via sms to my phone which isn't working as I can't access my account to turn on international roaming. Dumb process by tpg that you don't have alternative ways to verify my identity.
Are you able to please help?

[Anonymous]

We got you, @lclinnick
 

Let us raise this with our Mobile Team to help us activate the international roaming of the service. Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

Regards,

Hi, I'm overseas and can't turn on international roaming as it sends a verification code via sms to my phone which isn't working as I can't access my account to turn on international roaming. Dumb process by tpg that you don't have alternative ways to verify my identity.
Are you able to please help?