How to request a call recording?

[shelleybrasher]

Hi I would like to know if it is possible to receive a copy of the call recording for my call to the Technical Support Team on their 13 14 23 number and what would be the process to attaining that? Many thanks.

[Anonymous]

Hi @shelleybrasher, 

Welcome to TPG Community! 

We're sorry to inform you that it is not possible to obtain a copy of a call recording as it is a company property. May we ask as to why you wish to listen to your conversation with our tech staff? 

Regards, 

Angeli