Hi @Omarandrews30, we are sorry if you can't get a hold of our support team and we apologise for the inconvenience this has caused you.
For customers who want to relocate their service, we have created this community article that may help.
Moving your TPG services.
In your case, we have coordinate the matter with our Moving Home Team and we can see that your request has been lodged.
You will receive further updates via email regarding the status of the service relocation.
Should you need any assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.