Hi, my 5G internet has been down since Sunday, in The Gap Brisbane. No reports on your status website. I have turned box off and on, and reset box, nothing. I have tried to call but wait time an hour and I got cut off 30 minutes in. I need help.
Thank you for bringing this to our attention. Please drop me a private message with your account details (Username/Customer ID together with the address on file) and we'll investigate what's happening with your service so we can sort things out.