My bill

arrowlin551960
Level 2
Why was my account eliminated in one day, So I registered a new one, This experience is very bad.
Hello

My mobile 13 Jun 2023 due, I have changed to a telecommunications , I do not have access to internet and phone services.
My account: xxxxxx

Can you refund me the money now that it has been automatically deducted by AUD31

I just want a refund.thank you
1 REPLY 1
Shane
Moderator

Hi @arrowlin551960 ,

 

Let us help coordinate this with our account specialists team and arrange the refund. Could you send us your details via PM to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Why was my account eliminated in one day, So I registered a new one, This experience is very bad.
Hello

My mobile 13 Jun 2023 due, I have changed to a telecommunications , I do not have access to internet and phone services.
My account: xxxxxx

Can you refund me the money now that it has been automatically deducted by AUD31

I just want a refund.thank you