Hi @arrowlin551960 ,
Let us help coordinate this with our account specialists team and arrange the refund. Could you send us your details via PM to better understand the situation.
Why was my account eliminated in one day, So I registered a new one, This experience is very bad.
My mobile 13 Jun 2023 due, I have changed to a telecommunications , I do not have access to internet and phone services.
My account: xxxxxx
Can you refund me the money now that it has been automatically deducted by AUD31
I just want a refund.thank you