My tpg app

[Pete58]

Come on Tpg your getting closer
Fix the my tpg app or discontinue it.

[Shane]

Hi @Pete58 

We responded to your initial post located here and awaiting screenshot of the issues/error you experience with the TPG app so we can coordinate this with our developer.

You may attach the image to this thread. We suggest to use same thread to avoid redundancy confusion. 

Regards, 

[Pete58]

See below if it works this time
Surely the developers can see it doesn’t work.
You try something we give it a go then it doesn’t work..
Obviously you don’t want to here it’s not working

[Shane]

We understand that you're having problems with the TPG application; hence, we need to know the issue or the error message so we can raise this with our developer for investigation. There is no attachment to your post; we will wait for the screenshot.

Regards,

See below if it works this time
Surely the developers can see it doesn’t work.
You try something we give it a go then it doesn’t work..
Obviously you don’t want to here it’s not working

[Pete58]

If you do not get the file which I’ve added numerous times .
That doesn’t work also.
Makes me laugh always an error.
It’s like contacting Foxtel

[Shane · Accepted solution]

Hi @Pete58 

This is not a TPG app issue; the error message is caused by an expired OTP. You need to enter an OTP code to log in to your TPG account.

Did you receive an OTP on your mobile device? If not, is your mobile number updated on file?

Regards,

If you do not get the file which I’ve added numerous times .
That doesn’t work also.
Makes me laugh always an error.
It’s like contacting Foxtel

[Pete58]

Lol sorry this is laughable.
So it needs to be done in less than 5 seconds come on mate.
Shane please I’m tech savvy. We will just let it go.
I’ll put it down as accept solution.
And check back in months to see it TPG fix the app or removed it from app store

[Pete58]

Latest update still no good.
Maybe by xmas
3 times same issue. And yes put code in quickly