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My wifi speed is good on one pc and bad on another one.

Deki_
Level 2
Level 2
‎24-05-2022 05:09 PM

So every time I join a game on my brother's pc while ps4 is on it has very bad wifi speeds on the pc?
Is this supposed to be normal?

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Deki_
Level 2
Level 2
‎24-05-2022 05:10 PM

I also keep getting less than the amount I pay for every month '90mbps'.

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Anonymous
Not applicable
‎24-05-2022 05:29 PM

There are different types of speed issues that you may experience:

 

1. Speed issues caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.

 

2. Wireless Speed issue this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.

 

3. Speed issues caused by ongoing outage in your area. 

 

I've managed to run remote test on your connection and have detected that your session is working for more than a month now which means the line is stable. 

 

It's possible that the trouble you may be having on both Desktop and Playstation is signal interference, distance, weak signal if you're using a WIFI connection only. 

We also recommend if possible to connect both Desktop and PlayStation to Ethernet Cable for testing purposes.

 

We recommend having a read on the following articles:

 

• Troubleshooting a Slow Internet Connection

• Easy Steps to Improve Wi-Fi Connection In Your Home

• Wireless Channel on your modem - what is it and why should I change it

 

Let us know how it will go. 

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