NBN intermittent dropping out for a week

[Kykong624]

I am very disappointed with the NBN dropping out intermittently for a week. It was resolved after I called for TPG for support for a few times. It seems ok but come back again after tickets closed. What is wrong with my line connection?? Or what is wrong with our building connection to NBN. Very frustrating.

[Riezl]

Hi @Kykong624, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community