TPG Community

Get online support

Not receiving mobile sms messages from Optus

JD1404
Level 2

Hi.  I can only receive sms messages from people on Telstra plans.  I am not receiving any texts from people on Optus plans.  Anyone had this problem?  Thanks

 

1 REPLY 1
Riezl
Moderator

Hi @JD1404, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community