Not receiving mobile sms messages from Optus

[JD1404]

Hi.  I can only receive sms messages from people on Telstra plans.  I am not receiving any texts from people on Optus plans.  Anyone had this problem?  Thanks

[Riezl]

Hi @JD1404, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community