Puk lockout

Highlighted
Level 1

Hi 

i have just joined TPG & I have forgotten my 4 digit code to unlock my mobile phone. How do I fix this please?

thanks

Meredith

1 REPLY 1
Highlighted
Moderator

Hi Meredith,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you have been in touch with one of our mobile specialists yesterday.

 

As per checking, you are currently using a Telstra Mobile Phone, thus you were advised to contact Telstra to get the control code.

 

Should you need any assistance, feel free to drop us a message. Thank you.