TPG Community

Get online support

Should you turn NBN off if storm?

SOLVED Go to solution
Cath74
Level 2
Hi,
We just had our black NBN connection box replaced after it died during a storm (we didn't lose power at all). If we are home when a storm hits is it best to turn it off?
1 ACCEPTED SOLUTION

Accepted Solutions
Cath74
Level 2
3 REPLIES 3
Anonymous
Not applicable

Hi @Cath74 ,

 

Welcome to the community!

 

You can leave the NBN on even if with storm but we recommend connect it with Electric Surge Protector for the safety of the device.

 

Let us know should you require further assistance.

 

Regards,

 

 

Cath74
Level 2

Thank Shane Smiley Happy

Anonymous
Not applicable

You're welcome! In case you'll have queries in the future do not hesitate to create a new thread here in our community, cheers!

 

 

Thank Shane Smiley Happy