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TPG app on iOS

Level 1

Hi all,

 

Based on the average 1 star iOS App Store review, I know I'm not alone in my opinion when I say that the TPG iOS app is terrible both aesthetically (hasn't changed in 4 years) and functionally (doesn't always successfully log on or display any information).

 

Is TPG going to care enough about its customers to get this app redesigned from the ground up

Would anyone else like to comment on this?

 

 

1 REPLY
Moderator

Hi @tador

 

Welcome to the Community! 

 

Although we always aim to provide the best possible customer service to all subscribers, we know that there's always a room for improvement and we take genuine interest to all customer feedback.

 

While we are still updating the TPG Mobile App, we recommend that you access your account information through TPG's MyAccount:https://www.tpg.com.au/home/myaccount.

 

Your feedback has been raised to our management team for future consideration.