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when can we use the internet

ethanian1416
Level 2
we live 4days without internet connection. My 2 schools boys can't do their school works and I also can't do my home business. My family suffer enormous losses. Disappointing and annoying. When can we use the internet ?
1 REPLY 1
Riezl
Moderator

Hi @ethanian1416, we apologise for the trouble this issue has caused you. We'd like to better understand what happened and help with the resolution. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. To send a PM, please refer to this link: How do I private message (PM) in the community