I don’t have telephone outlet.

Level 2
I contacted FTTB plan because I got a letter from TPG when I moved in.
However, when I got my modem and I read the Installation guide, it said I need telephone outlet and my room doesn’t have telephone outlet.
My room is not my own room.
It is rent room from real estate.
I don’t want to drill or hole the wall for telephone outlet.

I would like to change my plan or cancel my contact.

Do you have any plans which doesn’t need telephone outlet?
NBN plans also need the telephone outlet?

When I lived my previous house, I used Optus wifi.
Optus wifi doesn’t need telephone outlet.

If you don’t have any plans which doesn’t need the telephone outlet, I need to change the Internet providers.

What should I do?
What is the best for me and you about using the TPG home internet?

Level 2
I used wrong word.
I wanted to use “contract” not “contact”.
I’m sorry about my English is really bad.

Hi @ogawamaru , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.


To send a PM, please refer to this link: How do I private message (PM) in the community