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NBN has confirmed that FTTP can be connected at my address

hatho
Level 3

I have been advised today by the NBN Co that my address is now eligible for free upgrade to Fibre to the Premises tech upgrade.  However TPG doesn't feature in the link provided by the NBN as a participating provider.  How could this be?  Please advise if the free upgrade to NBN FTTB is available at my address and how long will it take for this to be commenced and what I'm required to do to put this in motion.  This is the NBN linnk https://www.nbnco.com.au/residential/upgrades/fttp-upgrade-with-higher-speed-tiers/find-a-participat...

2 REPLIES 2
Shane
Moderator

Hi @hatho 

 

Let us help coordinate this with our Provisioning Team, to proceed shoot us a PM with your details.

 

How to send a PM? 

 

Regards,

 

I have been advised today by the NBN Co that my address is now eligible for free upgrade to Fibre to the Premises tech upgrade.  However TPG doesn't feature in the link provided by the NBN as a participating provider.  How could this be?  Please advise if the free upgrade to NBN FTTB is available at my address and how long will it take for this to be commenced and what I'm required to do to put this in motion.  This is the NBN linnk https://www.nbnco.com.au/residential/upgrades/fttp-upgrade-with-higher-speed-tiers/find-a-participat...

hatho
Level 3

What sort of details do you requiure?