TPG FttB (not NBN) - Fast Path

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ssb
Level 2
Level 2

Hi TPG,

 

Before diving into the query, I'd like to say it's great to see TPG is embracing community forums like these.

 

I am currently a FttB customer of yours (have been a customer of yours for a while now) and loving the price bracket this product is coming in at. One of our first rental apartment was on Wondercom if anyone still remembers...

 

One query I have is, are your customers able to request to change from interleaving to fast path? My current service is with TPG FttB on TPG Fibre (not on NBN infrastructure).

 

I can understand if this is not available as a choice.

 

Thank you.

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ssb
Level 2
Level 2
3 REPLIES 3
Shane
Moderator

Hi @ssb,
 

Welcome to the community!
 

At this point we do not have the option to change the connection profile of FTTB service.
 

Let us know should you require further assistance.
 

Cheers!

ssb
Level 2
Level 2

Thanks Shane.

Shane
Moderator

You're welcome, cheers!