TPG FttB (not NBN) - Fast Path

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Level 2
Level 2

Hi TPG,

 

Before diving into the query, I'd like to say it's great to see TPG is embracing community forums like these.

 

I am currently a FttB customer of yours (have been a customer of yours for a while now) and loving the price bracket this product is coming in at. One of our first rental apartment was on Wondercom if anyone still remembers...

 

One query I have is, are your customers able to request to change from interleaving to fast path? My current service is with TPG FttB on TPG Fibre (not on NBN infrastructure).

 

I can understand if this is not available as a choice.

 

Thank you.

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Level 2
Level 2
3 REPLIES 3
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Moderator

Hi @ssb,
 

Welcome to the community!
 

At this point we do not have the option to change the connection profile of FTTB service.
 

Let us know should you require further assistance.
 

Cheers!

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Level 2
Level 2
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Moderator

You're welcome, cheers!