TPG Community

Get online support

Technical support to for FTTH modem connection

SOLVED Go to solution
Highlighted
Level 2

Hi TPG

I received the new Modem to my new address as i relocated homes
I received a notification suggesting TPG FTTH Bundle Service is ACTIVE. However there is no solid green light on "internet ' on Modem
 
Please advise. Can someone call me for technical help
Please private message me
 
Regards
Neetal
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

HI @neetalsavant 

 

  Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regardsc

View solution in original post

3 REPLIES 3
Highlighted
Level 2

I was previously on NBN and now moving to FTTB bundle services.I have contacted Technical Support helpdesk@tpg.com.au , but no luck!
Please help me activate my FTTB internet ASAP

Neetal

Highlighted
Moderator

HI @neetalsavant 

 

  Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regardsc

View solution in original post

Highlighted
Level 2

thanks Rajen 

this is resolved by TPG 

cheers

neetal