Water come into my shop when raining

[Reddelicious74]

Hi I have situations about your line
When you connect the landline /cable from the street to my shop. When it rain. Water come to my shop. Could you please block the hole for me ?

[KarlB]

Hi @Reddelicious74 

Welcome to the community,

Are you able to provide some photos to show the the hole that is letting water into your shop?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl