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ADSL 2+ OUTAGE query

Level 2

I am currently an ADSL2+ with home phone customer. Yesterday I had no internet at all and still today. The adsl light on my modem is off, everything is securely connected the modem hasn't been touched and I have not had this issue since being connected.


Is there an outage in Footscray, Victoria 3011?


I do know that NBN is available, but I was only notified about a month ago. Has my adsl2+ been switched off?

Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 



kind regards