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Archer VR1600V 2.4 WiFi Drops Out

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Level 1a

Hi,

 

My 2.4Ghz WiFi drops our multiple times each day, while the 5Ghz WiFi has no problem.

To resolve the issue temporarily I need to reboot the modem. 

Another family member is having the same problem with his Archer VR1600V.... is there a known hardware issue with these as they age? (I had no issues for the first 18 months or so)

It's becoming a major PITA to be honest, as my house is "smart" but becomes absolutely dumb with each dropout.

 

Cheers, Rusty  

 

2 REPLIES 2
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Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 1a

Thanks for the reply. I talked to one of your phone service agents yesterday and they did a hard reboot of my modem/router.  Since then I have had no WiFi drop-outs but I will continue monitoring it for a few days to see if the issue is resolved for good. Cheers, Rusty