CANCLLED MY TPG ACCOUNT

[ssha2790]

Absoultey discgraceful.

I have followed every protocol that's been requested.  I have emailed TPG and I have called the customer service - yet there is NO communication at all from your team.

I have cancelled my account via email (cancel@tpg.com.au).  I have written a formal email and wrote the form - YET TPG is still withdrawing money from my credit card !!!

This is unacceptable - I have already requested a refund for the internet that I have NOT used to date!!!!

PLEASE GET BACK TO ME! THIS IS TOTALLY UNACCEPTABLE!!! 

See attached screenshots of proof of email sent and payment withdrawn from my account.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter